The staff is given ongoing, extensive training on how to assist our patients. We understand that orthodontic treatment is an important investment for our patients, therefore, we are taught to give our patients the patience and assistance they deserve.
Orthodontic Front Office Staff
Our friendly staff is very helpful in assisting patients. We try and make each and every appointment as comfortable as sitting in your own living room. We provide excellent customer service and unconditional care for our patients.
Forgetful of your appointments:
No need to worry, Our staff is there every step of the way to help make sure you never forget an appointment. We make sure to give a reminder call 48 hours in advance. If you cannot make this appointment, we are able to assist you in rescheduling your appointment on a date and time that is most convenient for you.
Don't know much about your Insurance:
That is fine. Our staff can assist you in figuring out how much your insurance covers. We can take all the insurance information down and make sure our patients do not do any of the tedious work, when dealing with insurance.
Concerned about your finance:
Our staff can show you the many options in how to finance your orthodontic treatment accordingly. We can make sure your options for financing are comfortable and affordable for you. We take the time to make sure you understand what the requirements are when dealing with our financing companies.